How Target’s Investing in Higher Wages and More Payroll Hours for our Team

October 18, 2019 - Article reads in
team
A close-up of two team members smiling at each other and standing in a Target aisle

Target employs more than 360,000 team members and operates more than 1,850 stores. Nearly three years ago, we set out to make aggressive investments in our team and our guest experience. We shared plans to increase our team’s wages, hours and benefits, helping us attract and retain the best talent in the industry and provide better service for our guests.

For us, it wasn’t an either/or decision—it was an all-in commitment to set Target apart from the competition in two ways: As an employer of choice in retail and as a brand that understands the power of real human connection in an increasingly digital world. We’re proud to share more about what this investment has meant for the team and how it’s helping us provide even better service, every day.

You could sum it all up in one word: more.

  • More pay per hour: In a tight labor market, Target has raised starting wages three times in three years. In fact, our minimum hourly wage has been $13 since June 2019, with a plan to get to a minimum wage of $15 per hour by the end of 2020.
  • More payroll hours: We’ve invested over $1 billion in payroll for our stores since 2016.
  • More hours worked: Team members, on average, are working more hours today than they did three years ago.
  • More hires: Target has hired over 100,000 seasonal workers each of the last three holiday seasons.
  • More healthcare eligibility: Over the past two years, we’ve seen an increase in the number of team members eligible for healthcare coverage.
  • More benefits: In the last year, we’ve added expanded family-focused benefits including backup care, increased adoption and surrogacy reimbursement and a new paid family leave policy.
  • More scheduling conversations: With such a large team, individual team member schedules can vary for a variety of reasons, and we sit down with every team member to understand their scheduling needs and availability. Then, we use that information—in combination with our overall staffing needs—to build individual team member schedules.
  • More focus on the guest: Through the changes we’ve made to stores within the past few years, we’re focusing on providing great service by ensuring we put team members in stores at the times our guests are shopping. This means we’ve shifted some of our payroll hours from daytime to nights and weekends to match our guests’ shopping patterns.
  • More development: We’ve put millions of training hours into helping our team build new skills and expertise so they can be successful in their jobs, but also in their careers. And the vast majority of our 360,000 team members tell us they appreciate the opportunities, experiences and training they get at Target.
  • More career building: Three out of four of our team leaders (an hourly supervisor role) were promoted from hourly team member positions, and nearly one in four began their Target career as a seasonal hire. And, nearly 90% of our store directors—the leaders of our teams and business operations in every store—were internal promotions.

Interested in joining our team? Take a look at the full list of positions available to learn more and to apply.

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