Senior UX Researcher - Fulfillment

• Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals

• Take the lead in the Guest Fulfillment space as you conduct and synthesize qualitative and quantitative research projects, such as: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, ethnographies, shopalongs

• Utilize both quantitative and qualitative research methods and know when to use one or the other

• Support Principal and Lead Researchers with research requests, from scoping initiatives, executing testing needs and synthesizing findings

• Support product teams (product managers, product designers, engineering) throughout the research project life cycle – recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis

• Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive

• Hold design work to a high standard of craft, including accessibility, user research, information architecture, interaction design, visual design

• Contribute to a culture of human-centered practice within UX, product, and engineering teams

• Navigate complexity and ambiguity delivering impact for guests and the business 

About you:  

• You’re an experienced User Researcher with 4+ years of experience practicing UX design research for digital product teams

• Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts

• Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners

• Genuine curiosity about people and experiences

• Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights

• A strong ability to tell compelling stories from data

• Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities

• Strong project management skills – experience managing multiple projects at various stages in the product design life cycle

• Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application

• Proficient in Powerpoint, Outlook, Word and other MS Office software

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.