Senior Accessibility Consultant

About Target: 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target’s Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.  

About the role:
As a Senior Accessibility Consultant, you’ll embed with teams of developers, designers and product owners responsible for creating world-class accessible experiences for Target Guests and Target Team Members. This includes the creation of entirely new experiences, as well as improvement to existing ones. You will learn and apply our internal accessibility procedures (based on WCAG 2.2) to digital experiences at all phases of web and app development, including discovery, design, engineering, testing and regression as an active participant with our product, technology, and design teams. You will use assistive technologies to test all experiences for accessibility gaps prior to them going live, sometimes collaborating with members of the accessibility team to do so. You will be working on cutting edge digital experiences and will have the opportunity to be a part of crafting the future of accessibility. Your work is critical in driving inclusivity for all Target customers and employees.
 

You’ll bring empathy and knowledge of the lived experience of people with disabilities to every business problem. You’ll participate in guest research and leverage data to inform decisions. You’ll help to define objectives and results with product, design, engineering and business partners. You’ll push work forward with high standards and an approach that follows the voice of the customer.

You’ll constructively challenge current thinking across the company, pushing boundaries and driving change that will deliver exceptional user-centric accessible experiences. You’re a storyteller by nature, and you thrive on building relationships. You’re a proactive agent of change with a bias toward action. You’re skilled at influencing partners and working in a matrixed environment.

You’ll be the master of your own destiny in an environment that has strong support for work-life balance. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a Senior Accessibility Consultant. Job duties may change at any time due to business needs.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

About you:

• Demonstrated success applying WCAG 2.2 AA to create accessible experiences

• Proven ability to successfully lead accessibility efforts throughout all phases of development, within projects and initiatives involving multiple cross-functional teams

• Experience performing accessibility testing of web and app experiences with assistive technology, including keyboards and screen readers

• Able to work well in a large organization with many partners, with a demonstrated track record of building deep relationships and influencing peers and leaders

• Comfort operating with flexibility in your approach in order to deliver results in a fast paced, constantly changing and highly ambiguous work environment

• Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to pull partners into your work process

• Communicate digital accessibility needs and solutions with grace, logic and data

• Have a passion for continuously improving digital experiences for people with disabilities

• Excellent oral and written communication skills

• Strong technical and analytical aptitude

• Interest or experience in working with UX Design, UX research, Software Engineering or Product Management is a plus