Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.
Marketplace Support & Capability Development Analyst
Job Id: R0000444270
About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.
Overview about TII
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.
Overview about TII
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
L4 Marketplace Support & Capability Development Analyst - Partner Engagement
About this Opportunity
In this role, you’ll support Target Plus Support and Capability Development by helping scale how we enable marketplace partners through clear processes, resources, communications and readiness support. This role sits within the Support and Capability Development - Partner Engagement team, which owns the holistic roadmap for improving the partner experience across Target Plus.
You will partner with cross-functional teams across Product, Operations, Partner Account Management, Creative, and other Target Plus teams. You will help translate business changes and partner needs into clear engagement plans, coordinated execution and measurable partner outcomes.
A successful candidate will be highly organized, comfortable navigating ambiguity, strong in stakeholder management, and able to drive multiple cross-functional efforts with accountability and independence.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
Primary Responsibilities
Partner Engagement & Change Support
• Support partner-facing change management for new processes, tools, policies, and operational updates.
• Manage intake, prioritization support, timelines, and status tracking for engagementrequests.
• Partner with SMEs to clarify scope, partner impact, launch timing, and readiness needs.
• Coordinate communications, training needs, FAQs, and resource updates for partner-facing changes.
• Identify risks, dependencies, and gaps that may impact partner readiness or adoption.
Resource & Knowledge Management
• Lead creation, maintenance, and governance of partner-facing resources across Resource Hub, Help Center, LMS, and other channels.
• Support development and refresh of partner learning materials, including guides, FAQs, training decks, playbooks, and self-service resources.
• Maintain content inventories, ownership mapping, update routines, and resource freshness tracking.
• Identify outdated, duplicative, or unclear resources and recommend updates or consolidation.
• Use partner feedback and support trends to identify self-service improvement opportunities.
Roadmap Execution & Cross-Functional Coordination
• Support execution of the Partner Experience roadmap and related business priorities.
• Coordinate with cross-functional partners to gather inputs, manage reviews, and drive work forward.
• Build strong working relationships across Target Plus teams to improve consistency and accountability.
Reporting & Continuous Improvement
• Track adoption, usage, partner feedback, and support signals to assess enablement effectiveness.
• Support reporting routines that connect enablement work to partner experience outcomes.
About You
• Four-year degree or equivalent experience.
• 3–5 years of experience in program management, change management, content development and knowledge management, B2B enablement, marketplace operations, e-commerce, or a related field.
• Strong project management skills with the ability to manage multiple initiatives at once.
• Strong written and verbal communication skills.
• Ability to translate complex operational processes into clear, vendor-friendly guidance.
• Ability to navigate ambiguity, clarify scope, and drive work forward independently.
• Strong attention to detail and comfort managing trackers, timelines, workflows, and reporting.
• Analytical mindset with the ability to use data and feedback to identify opportunities.
• Strong stakeholder management skills and ability to influence without direct authority.
• Comfort learning new tools, systems, and business processes.
• Experience with O365 tools, SharePoint, PowerPoint, Excel, Forms, and dashboarding tools preferred.
• Experience in training operations, support operations or marketplace environments preferred.
Beware of hiring scams
Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through indiajobs.target.com, corporate.target.com/careers, or Workday, our applicant tracking system.
Competitive benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.
Financial well-being
Your financial well-being is bright with TII's comprehensive flexible insurance program, National Pension System, learning assistance program, day care support and much more.
Paid time off
TII encourages work-life balance with paid time off like privilege, casual, bereavement and parental leaves that offer support in all stages of life.
Competitive pay
TII knows our people are everything and proudly provides equitable and competitive pay.
Other benefits
From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
Team news
Stories of our Target team members in action.
Want to receive job alerts?
Stay up-to-date with relevant Target opportunities sent right to your inbox.
*All fields required.
Please provide your first name.
Please provide your last name.
Please provide your email address.
Email address must be formatted correctly.
Location must be selected from autocomplete suggestions
By submitting your information, you acknowledge that you have read our Career Privacy Notice and consent to receive email job alerts and other career-related communications from Target.