Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.
IT Operations Engineer
Job Id: R0000426622
About us
As a Hi Tech Engineer, you serve as technical specialist to Target Team Members: providing one-on-one in-person, virtual, and remote support and education for hardware and software.
Job Responsibilities
- Provide a high-level of customer service to Target Team Members on a daily basis
- Rapidly resolve hardware, software, educational, and environmental incidents and requests
- Provide preventative maintenance to ensure hardware and software stability
- Coordinate and collaborate with partner support teams to drive issue resolution
- Adhere to and advocate for Target’s Information Security Policies and Best Practices
- Drive continuous improvement with the development of new standards, best practices, and process improvements
- Provide supervision/work direction to contract staff
About You
- BE or equivalent experience
- 2-4 years relevant technical support experience
- Proven troubleshooting ability with macOS and Windows 10
- Good knowledge on mobile devices such as Android OS, iOS, iPadOS
- High-level written and verbal communication skills
- Maintains technical knowledge within areas of expertise
- Stays current with new and evolving technologies via formal training and self-directed education
- Strong support-minded focus
- Strong problem solving capabilities and analytical skills
- Ability to build strong relationships with end users, understand their needs, and translate into technology solutions
- Able to adapt in a rapidly changing environment; a fast learner, self-starter and highly passionate and motivated individual
- Ability to multi-task
- Comfort with ambiguity
- Positive attitude
- Familiarity with ITIL best practices
Beware of hiring scams
Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through indiajobs.target.com, corporate.target.com/careers, or Workday, our applicant tracking system.
Competitive benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.
Financial well-being
Your financial well-being is bright with TII's comprehensive flexible insurance program, National Pension System, learning assistance program, day care support and much more.
Paid time off
TII encourages work-life balance with paid time off like privilege, casual, bereavement and parental leaves that offer support in all stages of life.
Competitive pay
TII knows our people are everything and proudly provides equitable and competitive pay.
Other benefits
From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
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