Process Governance Analyst

About us:

Target is one of the world’s most recognized brands and one of America’s leading retailers.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target is an iconic brand, a Fortune 50 company and at Target, we have a vision: to become the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.

Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100+ billion retailer offers the innovative, guest-inspiring brands and items that Target is known and loved for.

Target Plus is a strategic business initiative offering meaningful guest experiences by bringing high demand brands and on-trend selection to Target.com. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests' current and changing needs, along with tapping into futuristic market trends. With this we are constantly improving and innovating our digital shopping experience.

Role Overview

As the Process Governance Analyst in the Target Plus team you will focus on driving continuous improvement, implementing governance structures, and using data analytics to optimize operations and ensure compliance. The role involves a blend of process mapping, project management, and data-driven decision-making in a fast-paced, ambiguous environment. 

Key Responsibilities

• Process Improvement & Optimization: Identify opportunities to increase efficiency, reduce costs, and standardize workflows using Lean Six-Sigma concepts and other continuous improvement methodologies. This includes performing process and value stream mapping, root cause analysis, and Kaizen events.

• Governance and Compliance: Design and implement governance structures and mechanisms to ensure compliance with internal policies and external regulations. This might involve supporting audits, managing risk, and maintaining documentation for internal controls.

• Data Analysis & Reporting: Utilize advanced data analysis skills (SQL, Excel, BI tools like Tableau) to dive deep into complex data, uncover actionable insights, and develop metrics and dashboards to monitor performance and compliance.

• Project and Program Management: Deliver moderately complex process improvement projects from initiation to delivery, ensuring they meet specified timelines and deliver expected results (ROI, customer satisfaction).

• Stakeholder Management & Influence: Partner with cross-functional teams (e.g., Legal, HR, Finance, Operations, Tech teams) and senior leaders to gather requirements, align on goals, influence change, and resolve conflicts.

• Automation & Standardization: Identify and implement opportunities for automation of reports and processes to enhance efficiency and scalability. 

Essential Skills and Qualifications

• Education: A bachelor’s degree in business, Finance, Engineering, Data Science, or a related analytical field is typically required. An advanced degree or relevant certifications (e.g., Lean Six Sigma Green/Black Belt, CPA) are preferred.

• Experience:

• Significant experience (typically 5+ years for Senior Analyst roles) in process improvement, program/project management, operations, or compliance roles.

• Experience working with large, complex datasets and proficiency with data analysis tools like SQL, Excel, and data visualization platforms.

• Proven ability to work successfully in an ambiguous and fast-paced environment.

• Key Competencies:

• Strong analytical and problem-solving skills, with the ability to dive deep and perform critical thinking.

• Excellent written, verbal, and interpersonal communication skills to influence stakeholders at all levels.

• Bias for Action and a history of personal ownership to get the job done.

• Ability to invent and simplify processes and find innovative solutions. 

Why Join Target Plus:

• Be part of a high-growth, high-impact team shaping the future of Target’s digital marketplace.

• Work in a dynamic, data-driven environment with opportunities to innovate and lead.

• Collaborate with talented professionals across analytics, merchandising, and product.

• Enjoy a culture of inclusion, continuous learning, and career development.