Sr L&D Business Partner

Job Id: R0000383521

About US :

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Primary Roles & Responsibilities :

Consultation

• Consults with the business, senior leadership and professional peers to identify learning/business gaps/problems, do a root cause analysis and propose recommendations that add value.
• Uses this information to design impactful and sustainable learning experiences that lead to behaviour change impacting business priorities and results. 
• Researches to understand industry best practices to discover important innovations and trends in learning. Applies these new methods, when feasible, to advance the learning experience, impacting team member performance.

Project Leadership

• Leads the design, development, implementation, and evaluation of L&D projects initiated to support enterprise capabilities or pyramid capabilities.
• Obtains necessary resources for the project team's success. Based on the needs, decisions on vendor engagement or in house solutions will need to be taken
• Works with the business to allocate right budgets for the pyramid learning, controls expenditures to meet project budgets and handles the learning budgets for the business
• Creates communication strategy to keep all stakeholders informed in a consistent and timely manner
• Directs the activities of project team members; coaches them to deliver top-quality, timely results

Learning Strategy Formulation

• Determines current and future learning needs by analysing business goals and priorities
• Identifying key organizational, environmental, cultural and human factors; considering business need/enterprise capability; and assessing current team performance before curating a learning solution. 
• Collaborates with relevant HR teams to gather insights and data about the pyramid talent to inform the development needs of the future

• Uses this data, plus outside research, to formulate both short and long-term learning strategies

Leadership Offsite Strategy and Delivery

• Leads creation of a strategy and roadmap for learning within leadership offsites in partnership with leadership development and client engagement teams.
• Determines key learning themes for leadership learning in offsites on a quarterly basis.
• Curates and maintains a repository of offsite learning modules/programs on key behavioural and leadership development themes
• Delivers learning modules for leadership offsites, events and connection moments in partnership with the client engagement peer.
• Identifies, engages with and creates a pipeline of external vendors who are vetted from a capability standpoint for running leadership offsites

Program Development & Implement

• Develops learning programs & experiences based on business needs, respecting both the original design and the project timing and action. 
• Uses appropriate instructional design tactics, tools and media to meet the design objectives.
• Plans and directs implementation for learning experiences and programs, creating support materials , props and job aids when needed. 

• Assists business in leveraging new and ongoing learning programs. 
• Facilitates classroom and virtual training programs (leadership sessions, Leadership learning off sites, behavioural sessions)
• Partners effectively with the L&D operations partner and delegates, distributes work as needed.

Program Evaluation

• Evaluates the effectiveness of learning products and programs by designing approaches to measure learners' reactions, the amount of learning and application that took place, and the impact on the business results. (L1 to L4 business results)
• Identify and amplify performance metrics and stories of impact to showcase proof points of what's working well and how it is impacting business results

Client Service

• Regularly meets with the business to keep current on key priorities, objectives and immediate and long-term learning needs. 

• Serves as a key learning liaison and expert for business by performing research, making recommendations, and documenting and sharing knowledge.
• Serves as a change management consultant to the business guiding them through organization level changes by providing the necessary resources, and guidance to drive change effectively
• Builds strategic relationship with business, vendors, trainers, consultants and other internal/external stakeholders.

Team Development:

• Coaches new team members and peers to improve their professional skills
• Works collaboratively across the broader team and extends support as needed in enterprise wide learning initiatives (for example team member onboarding, leader onboarding, D&I related workshops etc)

Role Requirements

• 3- 4 year college degree
• 8 -10 years’ experience in core learning function including training needs analysis, designing, developing, implementing, and evaluating training or performance improvement programs 
• Expertise in facilitation and delivery of in person learning workshops especially curating and delivering leadership offsites and learning events

• Experience with consulting is a must have (includes ability to lead, communicate, influence and demonstrate strong executive presence, business acumen and strategic mindset)
• High client credibility and stakeholder management skills
• Experience developing learning program strategies and products that are scalable and sustainable in a high growth business environment.
• Excellent project management/organization skills with the ability to multi-task and manage time effectively.
• Strong initiative and drive for results
• Strong written and oral communication skills and a desire to spend a considerable amount of time writing and editing.

• Analytical skills to be able to evaluate training programs, methods, and materials; gather insights and choose the best learning solution that best fit each situation
• Effectively lead large complex cross-functional projects and programs (includes handling project intake, root cause analysis, scope, develop resource recommendations, and consulting)

Useful Links-

Life at Target- https://india.target.com/

Benefits- https://india.target.com/life-at-target/workplace/benefits

Culture- https://india.target.com/life-at-target/diversity-and-inclusion