Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.
Marketplace Operations Analyst
Job Id: R0000381595
Target + is an exciting new platform within Target’s digital portfolio. Guests look to Target for great products. With Target +, we aim to give them easy access to even more great products by partnering with best-in-class third-party Brands and Sellers (“Partners”). Guests will find these Target + products seamlessly integrated throughout Target.com, and they will benefit from the perks already enjoyed from Target, like 5% off with a Target REDcard, free shipping and easy in-store returns.
On the Target + team you will lead timely, accurate and professional and operational support to internal and external partners. Primary responsibilities of the Operations Analyst are:
- Manage support queue and execute defined Partner support processes
- Analyze guest and partner support data for key trends and report findings
- Analyze Operational KPIs (eg Order Defects, Click to Deliver speeds, regional delivery trends etc)
- Based on support and operational analysis, develop trends & insights, recommendations and deliver actions steps to Partners and internal stakeholders for improvement
- Monitor order pipeline trends and triage issues impacting guest experience
- Deliver enhancement projects impacting Partner experience or internal processes
Requirements
- 4 year college degree
- 3+ years’ experience in operations or business analytics. Digital retail and/or Marketplace experience strongly preferred.
- High proficiency in Microsoft Office products and Domo (or similar data visualization and analytics tool)
- Detail oriented, analytical and inquisitive
- Able to manage multiple priorities, and work with speed and accuracy
Competitive benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.
Financial well-being
Your financial well-being is bright with TII's comprehensive flexible insurance program, learning assistance program, day care support and much more.
Paid time off
TII encourages work-life balance with paid time off like privilege, bereavement and parental leaves that offer support in all stages of life.
Competitive pay
TII knows our people are everything and proudly provides equitable and competitive pay.
Other benefits
From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
Team news
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