Food Service Expert Job Description

All about Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All about Food & Beverage

The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Expert can provide you with the skills and experiences of:

• Guest service fundamentals and experience building a guest first culture in food
• State and federal food safety and OSHA guidelines
• Monitoring sales of products and adjusting production to drive efficiency, profitability and minimize waste

As a Food Service Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Deliver an exceptional guest experience by providing a fresh and abundant shopping experience during all hours of operations, prioritizing the guest’s needs over task.
• Uphold and maintain the execution of the Food & Beverage standards and Pizza Hut brand standards (where applicable).
• Execute Food & Beverage processes, including food deliveries, replenishment, straightening merchandise, instocks routines, data accuracy, culling, rotation, cleaning, signing, and organizing and storing reserve product.
• Produce, package and label items to specifications on production cards and follow specific department routines to drive sales, instocks and profitability. 
• Maintain a neat, clean and inviting dining area for guests throughout shift (as applicable).
• Make changes to salesfloor merchandise displays.
• Always be aware of current promotions in Café and Pizza Hut (where applicable).
• Complete and record all cleaning tasks in the food service space as outlined in best practices.
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory.
• Follow all food safety requirements including monitoring and recording temperature sensitive food items as outlined in best practice.
• Use sampling and suggestive selling to promote products and increase sales. 
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Complete Pizza Hut training requirements and certifications related to quality control of Pizza Hut products.
• Always demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• Create a welcoming experience by greeting guests as you are completing your daily tasks. 
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• All other duties based on business needs

What we are looking for

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.  
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Expert. But, there are a few skills you should have from the get-go:

• Strong interest and knowledge of the food service business
• Previous food or grocery experience preferred, but not required
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team
• Resolve guest questions quickly 
• Attention to detail and follow a multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds 
• Ability to work in an environment that could range from 34°F to -10°F as needed
• Ability to work in spaces where common allergens may be handled or present
• Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).