The health and safety of our guests and team members have been Target’s top priority throughout the pandemic. Target continues to recommend face coverings for unvaccinated team members and guests at all stores across the country. Based on the CDC’s updated guidance, we require face coverings for our team members and strongly recommend face coverings for all guests in areas with substantial or high risk of transmission, as defined by the CDC. We’ll follow all local mandates, as we have throughout the pandemic, and continue to monitor guidance from the CDC closely.  

Target is continuing to support its communities during the pandemic by partnering with CVS locations within Target stores to offer vaccines to guests. We are a strong supporter of the coronavirus vaccine and encourage our guests and team members to get vaccinated. Through our longstanding partnership with CVS, more than 1,700 Target stores currently have a CVS pharmacy inside, and we’re offering vaccine appointments at nearly all these locations. We’re also offering guests and team members a $5 Target coupon when they receive a CVS at Target-administered COVID-19 vaccination. Like many companies, we continue to work closely with our partners and listen to guidance from public health officials as we support vaccine distribution efforts.

Throughout the pandemic, Target has focused on getting our guests the essentials they need at an everyday low price. Our teams have quickly adjusted to changes in consumer demand, like the surge we saw in the beginning of the pandemic and the rapid shift to contactless shopping options we’ve experienced in the months that followed. To ensure as many guests as possible can find the items they need, we’ve taken measures such as:

• Coordinating stores, distribution centers and suppliers so that the things our guests need most — cleaning supplies, food, over-the-counter medicine and baby products — are fast-tracked through the supply chain and prioritized for re-stocking.
• We’ll adjust limits as needed, and respectfully ask all guests to consider their immediate needs and purchase accordingly, so more families can find the products they need.
• We’re working hard to complete online orders, but due to increased demand, they might be delayed. We apologize for any inconvenience.

As we have throughout the pandemic, our teams will remain flexible to changing consumer behavior and ensure Target remains an easy and safe place for guests to shop.

Throughout the pandemic we have invested in expanded safety, social distancing and rigorous cleaning routines, including:

• Frequently disinfecting and cleaning our stores throughout the day, focusing on high touch areas like checklanes.
• Stationing a team member at each store entrance to clean and disinfect carts and baskets between each use.
• Frequently cleaning each checklane and providing hand sanitizer for our guests.
• Using Plexiglass partitions throughout our stores, including at checklanes, Starbucks, cafes, guest services and more.
• Providing team members with face masks and gloves.
• Strongly recommending face coverings for unvaccinated guests and team members in Target stores. Based on the CDC’s updated guidance, we require face coverings for our team members and strongly recommend face coverings for all guests in areas with substantial or high risk of transmission, as defined by the CDC.
• Monitoring and metering guest traffic as needed to promote social distancing and ensure a safe shopping environment. 
• Reminding guests about social distancing by using signs, floor stickers and audio messages in our stores.

We also have measures in place aimed at providing guests with an easy and safe shopping experience:

• Contactless In-Store Payment: Guests can use Wallet, the mobile payment option in the Target app, for a contactless self-checkout experience regardless of where guests choose to checkout in stores.
• Pre-Trip Shopping Reservations: We’re generally able to welcome all guests who want to shop in our stores within capacity limits that adhere to CDC social distancing guidelines. Guests can visit Target.com/line to see if there’s a line outside their local store and reserve a spot in line if needed.
• MyCheckout: Target has 1,000 more MyCheckout devices at stores across the country, so team members can help guests check out anywhere in the store quickly to avoid waiting in line as needed during busy times.

We’ll continue to listen to guidance from the CDC to keep our team and guests safe. 

Fitting rooms are open at all Target stores, except for a small number of fitting rooms being used for vaccinations. We’ll continue to frequently disinfect and clean our stores throughout the day, as we have throughout the pandemic, and have team members dedicated to high touch areas like fitting rooms.

Target accepts returns at our stores and most unopened items in new condition and returned within 90 days will receive a refund or exchange. Target.com purchases can also be returned by mail using our online return center — sign in to your Target account to get started. We’ll continue to follow any state-ordered return restrictions.

Target allows guests to bring their own reusable bags, and we also sell reusable bags in our stores. Bag fees remain in place in select stores in accordance with local and state regulations.

Most Target stores across the country are closing at 10 p.m. Please check the Store Locator on Target.com for the latest hours in your area, as hours are subject to change.

While we continue to operate with capacity limits that adhere to CDC social distancing guidelines, it is not generally impacting our ability to welcome all guests who want to shop in our stores.

Target offers a variety of fulfilment options, and a number of updates are helping us accommodate increased demand, while keeping the safety of our guests and team members in mind.

• We’ve staffed up in-demand, same-day services like Drive Up and Order Pickup and made the confirmation process contactless by eliminating guest signatures on our handheld devices. Team members place Drive Up orders in trunks or back seats of cars whenever possible.
• We’ve dedicated more spaces in our parking lots for Drive Up to serve more guests and doubled the number of Drive Up spots by adding nearly 8,000 more, making it easier for guests to access this popular service.
• We update Target.com regularly with estimated fulfillment and shipping times, as well as Shipt delivery windows, so guests can plan accordingly.
• Shipt shoppers complete deliveries by leaving items at guests’ doors.
• We’ve expanded the kinds of items available through same day fulfillment options, offering fresh and frozen grocery through Order Pickup and Drive Up and kids’ and adult apparel through same-day delivery with Shipt.

While our teams are working to assist guests as quickly as possible, hold times may be longer than usual. Many Target.com order issues can be resolved by clicking on “Fix an issue” within the order details page of your account. We also have answers to frequently asked questions at help.target.com.

On Tuesdays, during the first hour our stores are open, we offer dedicated shopping time for our most vulnerable guests. This includes guests over 65 years old, pregnant women and those defined by the CDC as vulnerable or at-risk. To confirm local store opening times, visit Target.com/store-locator.

• If no vulnerable guests are waiting when the store opens, and other guests are waiting to shop, store leaders may decide to open the store to all guests. Store capacity limits and social distancing guidelines apply, and we’ll continue to follow state, county and city mandates related to vulnerable hours.
• Product limits still apply.

In addition to providing all team members with face masks and donating KN95 respirator masks to first responders and healthcare professionals, we sell non-medical fabric and disposable face masks on Target.com and in Target stores.

We have an assortment of owned brand face masks for the whole family from Universal Thread, Cat & Jack and Goodfellow & Co, available on Target.com and in Target stores. Our internal design team developed these masks, which adhere to CDC guidelines. Guests can purchase these stylish but affordable fabric face masks for $2 for a single-pack or $4 for a two-pack.
 

Target continues to recommend face coverings for unvaccinated team members and guests at all stores across the country. Based on the CDC’s updated guidance, we require face coverings for our team members and strongly recommend face coverings for all guests in areas with substantial or high risk of transmission, as defined by the CDC. We’ll follow all local mandates, as we have throughout the pandemic, and continue to monitor guidance from the CDC closely.  

Our teams are stepping up in an incredible way to support families across the country, and we’re committed to providing them with the resources they need to take care of themselves and their families. This includes:

• An investment of nearly $1 billion more in 2020 in the well-being, health and safety of team members than in 2019, including increased wages, paid leaves, bonus payouts, personal protective equipment and a donation to the Target Team Member Giving Fund. 
• Extending benefits into 2021 to help all of our team members and their families navigate the continued impact of the coronavirus. This includes waiving our absenteeism policy, offering quarantine pay for 14 days and confirmed illness pay at 100% of their pay for 14 days.
• Offering free backup care for all U.S. team members, including discounts on tutoring and education resources, as well as help with finding a nanny, childcare center or caregiver.
• Providing team members who are 65 or older, considered among the most vulnerable by the CDC, or are pregnant, the opportunity to take fully-paid leave for up to 30 days.
• Offering free access to health care through virtual doctor visits for all team members, regardless of whether they currently subscribe to a Target health care plan.
• Offering free access to additional resources that support mental, emotional and physical health, including free in-person or virtual counseling sessions.
• Offering dedicated shopping hours so our front-line team members can purchase the essentials they and their families need. 
• Keeping work environments safe by applying rigorous cleaning routines and regularly communicating updates on guidance from the CDC to our team so they can stay informed and safe.
• Providing team members with reusable and disposable face masks and gloves to wear at work and encouraging healthy hygiene habits, as recommended by the CDC.
• Offering free transportation to and from work (through Lyft) for team members in cities with disrupted access to public transportation.
• Working with our benefits team to make sure any fees associated with the vaccine are covered for all team members, no matter where they choose to get vaccinated.

• Target encourages all of our team members and guests to get the coronavirus vaccine because we know that getting vaccinated is the best way to protect yourself and your community from COVID-19.
• We’re encouraging our team members to get vaccinated by providing all hourly team members who choose to be vaccinated with up to four hours of pay when they get the coronavirus vaccine, providing all U.S.-based team members with free Lyft rides to get to and from their vaccine appointments and making sure the vaccine is free for all team members. We’re also working with CVS and others to offer vaccines to team members within our stores and distribution centers, as well as at our headquarters offices, whenever possible.
• Our top priority throughout the coronavirus has been to keep our team members and guests safe.
• For team members in India, we’re hosting on-site vaccination events. 

The safety of our team is our top priority, and we’ve implemented many measures to ensure a clean and safe working environment, including:

• Asking team members to do a full health screening before coming to work each day.
• Providing team members with reusable and disposable face masks and gloves to wear at work and encouraging healthy hygiene habits, as recommended by the CDC.
• Enhancing our building cleaning and disinfecting processes, including increasing the frequency, focusing on high-touch areas like entryways, tools and stations, and providing more sanitation stations throughout the DCs.
• Reconfiguring facilities for social distancing, including adjusting workstations to accommodate social distancing, staggering breaks and placing signs and floor decals throughout the building.
• Temporarily pausing all large group gatherings in person, such as team and department meetings, and holding meetings virtually.

We start by offering additional hours to existing team members who have interest and availability, then maintain our current approach to hiring and filling jobs across the network as needed.

Job-seekers can visit Target.com/Careers to learn more about open roles available in their area. Shipt is also adding shoppers in many areas of the country — visit Shipt.com for more information and to apply.

As we plan the future of work for our headquarters team, our top priority remains the health and safety of our team members. Based on the continued impact of the coronavirus, we're planning a gradual return to headquarters. We're opening the common areas at our U.S. HQ offices on Sept. 20 for those who want to use them, but we won't require any HQ team member to be in the office for the remainder of 2021 unless they already have a job that needs it. In the future, headquarters team members will flex for their day, working part-time in the office and part-time at home to allow for flexibility and collaboration. We continue to turn to public health experts for guidance on the coronavirus and are also closely monitoring the safety of downtown Minneapolis as we evaluate and adjust our plans. 

We have a very small number of team members whose roles require them to work from headquarters offices and the safety and well-being of the team is our top priority. We’ve developed our plans in close partnership with a broad network of medical experts, industry peers and authorities in the U.S., India and other global locations in ways that are right for each of our headquarters offices. Safety measures include:

• Encouraging team members to do a health screening check before coming to work each day.
• Expanding rigorous cleaning routines of all high-touch points, sanitized by professional cleaning providers using EPA approved and CDC-recommended disinfectant products.
• Providing team members with hand sanitizer and face masks to wear at work and encouraging healthy hygiene habits as guided by the CDC. Given CDC guidance on the role that face masks can play in slowing the spread of the coronavirus and to keep our team safe, we’re requiring team members to wear face coverings when working in common areas.
• Encouraging team members to observe social distancing, limiting the number of people in elevators, remaining six feet apart while entering and working in our offices.

Target’s Team Member Life Resources (TMLR) is available 24/7 to all team members, dependents and any member of the household to help with a variety of issues. All team members and their entire household can receive five free counseling sessions per issue, per year.  TMLR also provides resources for a wide variety of topics like legal, financial, and caregiving resources.   

Additionally, to support our team through this unprecedented time, Target offers all U.S.-based team members free access to additional online resources that support their mental, emotional and physical health. This wellbeing support includes: 

• Access to Daylight, a personalized web-based and mobile app designed to help individuals learn and practice proven strategies to navigate stress and worry.  
• Sleep support through Sleepio, a web-based and mobile app that provides self-help tools to improve sleep.  
• Access to Grokker, a fitness and wellbeing platform providing support for fitness, nutrition, meditation and financial wellbeing. 

The health and safety of our team members and guests is our top priority. We've provided all team members with a health checklist to track and monitor for any signs or symptoms of illness before coming to work. For any U.S.-based team member without a thermometer, we're providing them for free. If team members are experiencing symptoms, we will help them access the health benefits they need and support them to stay home until they are healthy. This includes paid leave options for those who are symptomatic, have a confirmed case of coronavirus or have been quarantined due to exposure.

We treat every positive case of the coronavirus with care and work hard to maintain a variety of cleaning, social distancing and safety measures to protect our team and guests. We are transparent with our team and share the steps we take after learning about a positive case.

• We communicate with team members who have a positive or presumptive positive case of the coronavirus. We provide them with information about our coronavirus benefits, including quarantine pay for 14 days at 100% of pay, and health department guidelines.
• We swiftly inform team members who work at a location where a case of the coronavirus is confirmed.
• We work quickly to deep clean and disinfect the store or facility, which is the recommendation of public health experts. We follow guidance from the Centers for Disease Control and Prevention and provide information that any health department requests of us.

We encourage our team to come to us with any questions or concerns, so that we can quickly support and address them.
 

Target’s Coronavirus Task Force, made up of members of our Leadership Team and additional leaders, is guiding our company’s planning, preparedness and response actions. They’re taking guidance from the Centers for Disease Control and Prevention, the U.S. Department of State and the World Health Organization and also have a variety of medical experts providing us direct counsel and advice.

Early in 2020, Target committed $10 million to expand relief and assistance to team members and organizations helping respond to the coronavirus. The $10 million donation supported four areas: team members, local communities, national organizations and global response organizations. This donation supported:

• Team Members: $1 million was donated to the Target Team Member Giving Fund to help with the impact of this crisis on team members. 
• Local Communities: $5 million was donated to local and state community foundations supporting organizations addressing the greatest needs in their area, such as helping vulnerable and underrepresented populations. Recipients included partners coast to coast, including the Seattle Foundation’s COVID-19 Response Fund, which supports local organizations deploying emergency resources like financial support and childcare; the Greater New Orleans Foundation Disaster Response and Restoration Fund and its network of community organizations taking care of the elderly and the homeless, and many more.
• National Organizations: $3 million supported national partners assisting with response and recovery for affected communities. Recipients included the Center for Disaster Philanthropy, which supports nonprofits working directly with the most vulnerable populations in order to help build response capabilities; and Feeding America, the nation’s largest domestic hunger-relief organization with a network of more than 200 food banks and 60,000 food pantries.
• Global Response: $1 million supported organizations that are helping provide critical medical equipment and supplies to regions around the world. Recipients included Project ECHO, an organization bringing tele-medicine capabilities to remote locations and vulnerable populations in India and throughout the world; and UNICEF, which is delivering life-saving health supplies, building water and hygiene facilities, and keeping kids connected to education while working to stop the spread of the coronavirus. Target also supported the United Nations Foundation’s COVID-19 Solidarity Response Fund in support of the World Health Organization (WHO).
• Click here to see the list of grant recipients.

Target also invested $5 million to help underserved communities, at home and across the globe, have access to a coronavirus vaccine and to support vaccine education efforts. This donation supports:

• $1 million to local and national nonprofits in the U.S. offering access to free and discounted rides to vaccination appointments through Lyft’s Universal Vaccine Access campaign, which is mobilizing a coalition of partners to provide underserved communities access to rides to and from vaccination sites.
• $2.5 million to local community organizations across the country to better support vaccination efforts directly in the neighborhoods they serve. That includes to the Minnesota Council on Foundations to coordinate philanthropic support with the Minnesota Department of Health’s vaccine equity effort to reach communities of color, people with disabilities and other vulnerable populations in our hometown of Minneapolis. It also includes supporting Latinos Progresando in Chicago to increase vaccinations in the Latino community.
• $1 million toward the Ad Council and COVID Collaborative’s effort to educate the public and build confidence around the vaccines, particularly within communities of color hit particularly hard by the pandemic.
• $500,000 to support UNICEF USA’s global work alongside the World Health Organization and partners to ensure fair, equitable access to vaccines, including countries with limited vaccine access.

To support the communities where our team members in India live and work, we donated $500,000 to UNICEF. The funds will help increase access to life-saving oxygen treatments in hospitals across the country and bring faster, more accurate testing resources to the hardest-hit communities. We’re also donating to local nonprofits providing additional aid throughout the country.

In the U.S., on top of previous donations of anti-viral and N95 respirator masks to first responders and healthcare professionals at more than 50 organizations across the country, Target donated an additional 2 million KN95 respirator masks to the medical community.

When Target Circle members shop, they earn votes to help direct Target’s giving to nonprofits across the country. Our guests directed additional Target Circle giving to the United Nations Foundation’s COVID-19 Solidarity Response Fund in support of the World Health Organization and the Center for Disaster Philanthropy — in addition to local community organizations. Learn more here.

We share our expertise with policymakers and elected officials and believe it’s an important part of being a strong business leader. Our team members have a wide range of business experience, and they’ve answered the call when state officials requested our assistance to create tools, plans and resources—especially in our home state of Minnesota.

We created our SAFE Retail toolkit (download in English and Spanish) and partnered with DEED to share it with Minnesota businesses as they continue to reopen, promoting a safe recovery for all Minnesotans. Our technology team created a simple health screening tool to help businesses and state officials easily assess and catalog workers with potential illnesses, enabling a safer recovery process. And our sourcing team identified and sourced thousands of infrared thermometers, which the state is making available to businesses in Minnesota at-cost via a dedicated link on Target.com. Learn more here about how our longstanding public-private partnerships are making a difference.