Lead Business Partner - Store Communications

Job Id: R0000454294

The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

LEAD BUSINESS PARTNER PLANNING & DELIVERY – STORE COMMUNICATION

CLASSIFICATION: Exempt
DATE: September 2026

About Us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.​ Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Right on pace with Target’s distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for 2,000 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams.

As a Lead Business Partner, Planning & Delivery - Store Communications, you will define and lead communication strategies that enable stores to successfully execute enterprise priorities. You will serve as a trusted advisor to senior leaders, balancing business objectives, operational realities, and team member experience to deliver clear, coordinated, and actionable communications for Target's store teams.

In this role, you will establish communication planning and governance practices, drive cross-functional alignment, and influence how information is prioritized and delivered to stores. You will champion continuous improvement while ensuring communications support operational excellence and field readiness.

• Lead communication strategy, planning, and delivery for major Store Operations initiatives and enterprise priorities.

• Establish communication governance, prioritization frameworks, and planning routines that ensure stores receive coordinated, actionable, and relevant communications.

• Partner with senior leaders and cross-functional stakeholders to align communication strategies with business objectives and operational goals.

• Influence communication approaches across Store Operations, Field Leadership, HQ teams, and Centers of Excellence to improve execution and team member experience.

• Translate complex business strategies and operational changes into clear communication plans that support field readiness and successful execution.

• Leverage business insights, feedback, and performance metrics to evaluate communication effectiveness and drive continuous improvement.

• Identify communication risks, organizational impacts, and execution challenges while developing mitigation strategies that support operational stability.

• Lead communication best practices and process improvements that reduce complexity and improve the effectiveness of store communications.

• Ability to participate in an on-call rotation supporting urgent operational communications, including nights, weekends, holidays, and other non-standard business hours as business needs require.

• Core responsibilities may change based on business needs.

About you:

• Four-year degree or equivalent experience

• 7+ years of experience in communications, communication strategy, employee communications, content strategy, change management, or related disciplines, preferably supporting retail operations or large frontline workforces

• Demonstrated success influencing leaders and driving alignment across complex, highly matrixed organizations

• Experience leading large-scale communication initiatives, operational transformations, or enterprise change efforts

• Strong business acumen with the ability to balance enterprise priorities, operational realities, and team member experience

• Exceptional writing, editing, storytelling, and communication skills

• Strong analytical, critical thinking, and problem-solving capabilities

• Advanced proficiency in Microsoft Office, including PowerPoint, Excel, Teams, SharePoint, and communication planning tools

• Proven ability to evaluate, influence, and drive adoption of AI-enabled capabilities and emerging technologies that improve communication effectiveness, operational efficiency, and team member experience at scale.

Preferred Skills:

• Deep understanding of retail operations, store execution, and frontline team member experience

• Expertise developing and leading enterprise communication strategies for large, distributed workforces

• Advanced writing, editing, and storytelling skills, including experience translating complex business strategies into clear, actionable communications

• Proven ability to serve as a trusted advisor and communications partner to senior leaders

• Strong knowledge of communication governance, prioritization, content strategy, and communication lifecycle management

• Experience leveraging data, feedback, and performance metrics to inform communication strategy and measure effectiveness

• Strong facilitation, stakeholder management, and influence skills in highly matrixed environments

• Experience leading organizational change, business transformation, or large-scale operational initiatives

• Experience coaching, mentoring, and developing communication talent

• Advanced experience with SharePoint, Smartsheet, communication planning tools, and enterprise communication platforms

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.