Product Manager - Fulfillment Experience and Configuration

Job Id: R0000452794

The pay range is $88,000.00 - $158,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Product teams at Target are accountable for the delivery of business outcomes enabled through technology and analytics products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology and design work.

A role in the ATP (Available to Promise) team entails creating industry-leading intelligent solutions to drive best-in-class omni-channel guest experiences. ATP products focus on digital order fulfillment while optimizing availability, fulfillment costs, guest promises, and leveraging deep business insights and analytics to propel Target's Supply Chain. Super-powered first and foremost by our people, and supported by robust processes and technology, we are a team of data-focused, curious minds who love to solve difficult problems to enable a dynamic, fast-paced Supply Chain Network.

In this role, your primary focus would be to provide accurate availability and fulfillment information to Target’s digital guests. Delivering intelligent digital availability and fulfillment capabilities that maximize assortment for digital purchase, influence more store trips, improve the digital guest experience and minimize fulfillment expenses for Target, all while exceeding the demands of a highly scaled platform. In addition, you will also own an internal, business facing configuration platform (GFC Guest Fulfillment Configurations) that drives digital order fulfillment logic from promise through order allocation. This position will work across Supply Chain, Stores, Digital, Inventory, Loyalty and Technology pyramids to collaborate with stakeholders, build business strategy, prioritize functionalities that maximize business value, and represent the product capabilities to engineering teams.

As a Product Manager, you will work in product model will collaborate with your product team and key stakeholders to develop a plan and business objectives (OKRs) for your product.

You will define and evolve trusted, consistent fulfillment availability capabilities across digital and enterprise experiences. You will translate consumer, business, and operational needs into clear product opportunities, requirements, and scalable integration capabilities. You will lead discovery and prioritize work based on guest value, business value, operational impact, and technology investment.

You will partner across Product, Engineering, Architecture, UX, Data Science, and Business to improve reliability, resiliency, performance, and scalability, while standardizing how fulfillment information is consumed. You will drive consumer onboarding, adoption, and migration to reusable enterprise capabilities, reducing reliance on one-time solutions.

You will enable high-visibility events, launches, and new fulfillment capabilities by establishing product and business readiness criteria and success measures. You will partner with business and operational teams on fulfillment configuration and controls, with a focus on improving self-service, usability, transparency, and governance.

You will troubleshoot material operational issues with cross-functional partners and coordinate resolution across impacted products and capabilities. You will maintain product strategies and roadmaps, manage dependencies, and communicate priorities, risks, and tradeoffs to stakeholders and leadership.

You will use quantitative and qualitative insights to evaluate outcomes and continuously improve the guest experience, adoption, operational efficiency, and enterprise reliability.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• Four-year degree or equivalent experience
• 4+ years of product management experience supporting supply chain, fulfillment, or e-commerce capabilities. Understanding of fulfillment operations and related business processes strongly preferred.
• Technical aptitude and strong systems thinking, with the ability to understand how technology capabilities work together to enable guest and business outcomes
• Experience working in an agile environment and partnering closely with Engineering throughout the product lifecycle
• Strong written and verbal communication, stakeholder-management and influencing skills across Product, Digital, Operations and technology organizations
• Strong customer empathy and curiosity about the end-to-end guest experience
• Ability to translate ambiguous business and operational needs into clear product opportunities and requirements
• Ability to use data, consumer insights and operational signals to prioritize opportunities and measure outcomes
• Comfort working with distributed teams, managing cross-product dependencies and balancing long-term strategy with execution and operational rigor

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.