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Business Insights Partner
Job Id: R0000447102
As a Business Insights Partner within the Store Insights team in Store Operations, you will use data, analytics, and process improvement methodologies to uncover insights and identify opportunities that simplify store operations, improve processes, and enhance the Store Team Member experience.
- Analyse operational data to uncover trends, patterns, and emerging issues, identify performance gaps and key drivers, and deliver actionable insights that improve business outcomes and the Store Team Member experience.
- Develop and maintain dashboards, scorecards, KPIs, and reporting to monitor business performance, identify opportunities, and translate data into meaningful insights that support business decisions.
- Partner closely with Store Operations, Product, Data, Engineering, and Enterprise teams to identify process gaps and define improvement opportunities.
- Apply structured problem-solving and root-cause analysis to identify drivers of operational issues and develop scalable and sustainable solutions.
- Lead process mapping and working sessions with business partners to understand current-state workflows, identify pain points, and recommend optimized future-state processes.
- Identify opportunities to simplify, standardize, and automate reporting and operational processes to improve efficiency and reduce manual effort.
- Support the testing and validation of AI-based automation tool migrations to ensure accuracy, functionality, and seamless transition of existing processes.
- Design and document process maps, Standard Operating Procedures (SOPs), business requirements, and user stories to support process improvements and implementation.
- Establish and monitor performance measures to evaluate the effectiveness of process changes and quantify business impact.
- Translate analytical findings and operational insights into clear, actionable recommendations and compelling visualizations for business partners and leadership.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
Core Skills:
- Graduate with 4–6 years of relevant experience, or MBA with 2–4 years of relevant experience, or equivalent experience.
- 2+ years of experience in data analysis, reporting, business intelligence, or related analytical roles.
- Relevant business knowledge and understanding of Retail and Store Operations.
- Strong data analysis and visualization skills using SQL and Power BI/Tableau, with advanced knowledge of Microsoft Excel.
- Knowledge of process improvement, process mapping, root-cause analysis, and workflow optimization.
- Ability to define business problems, analyse data, establish facts, identify root causes, and develop actionable recommendations.
- Working knowledge of statistical concepts and analytical techniques; exposure to Python and Generative AI (GenAI) tools for analytics, automation, and productivity preferred.
- Strong critical thinking and structured problem-solving skills.
- Strong stakeholder management and collaboration skills with the ability to work effectively across Business, Product, Data, and Engineering teams.
- Strong verbal and written communication skills with the ability to clearly communicate insights findings and process recommendations.
Know More About Us here:
- Life at Target: https://india.target.com/
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Competitive benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.
Financial well-being
Your financial well-being is bright with TII's comprehensive flexible insurance program, National Pension System, learning assistance program, day care support and much more.
Paid time off
TII encourages work-life balance with paid time off like privilege, casual, bereavement and parental leaves that offer support in all stages of life.
Competitive pay
TII knows our people are everything and proudly provides equitable and competitive pay.
Other benefits
From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
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