materiality & stakeholder engagement

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We seek to center our strategy, investments, internal and external engagement, and reporting on the environmental, social and governance (ESG) topics that are most material to our business and our stakeholders across our value chain.

We engage with a diverse group of stakeholders around the world, including the people who manufacture the products we sell, the team members who welcome our guests, the communities we work in, the nonprofits that we work with and the investors who make our work possible. We use their valued perspectives to inform our approach to systemic change.

Through these collaborations, we are working toward co-creating an equitable and regenerative future. We continued these collaborations despite COVID-19 making in person engagement off limits, quickly adapting events and appointments to be virtual.

2019 materiality map

 

 

Below is an overview of our stakeholder engagement during fiscal year 2020. This is an illustrative list of topics discussed.

civil society organizations

how we engage

  • Interactions through community partnerships and volunteerism
  • Participation in conferences and forums
  • Collaborations to advance shared priorities
  • Select topical engagement
  • Strategic relationships and consultation on material issues
  • Philanthropic investments
  • Community dialogues

topics raised

  • Climate and energy Community engagement Diversity, equity and inclusion
  • Economic opportunity
  • Environmental impacts
  • Human rights and labor practices
  • Materials and packaging
  • Philanthropy
  • Safety, preparedness and response
  • Supply chain management

our response

Continue our iterative learning process through engagement and collaborations to guide our strategy—including goal-setting—on our most material environmental and social topics

Focused financial, human and in-kind support in communities where Target operates to work to improve the livelihoods of people across the U.S., India and in our sourcing communities

guests

how we engage

  • A Bullseye View website and newsletter
  • Face-to-face interactions in our stores
  • Focus groups
  • Guest Services direct interactions
  • In-store marketing
  • Online polling
  • Receipt-to-online guest satisfaction surveys
  • Social media monitoring and engagement
  • Target Circle loyalty program

topics raised

  • Community engagement
  • Diverse and inclusive products and marketing
  • Materials and packaging
  • Supply chain management
  • Sustainable and inclusive products

our response

Elevating and expanding how we share our inclusivity and sustainability work in stores and through our digital channels 

Increasing visibility of and access to inclusive and sustainable products

Offering our guests the opportunity to direct our giving funds locally

government officials & influencers of public policy

how we engage

  • In meetings with local team members and company leaders
  • Through letters and written or verbal testimony
  • Trade associations and policy-based organizations
  • Meetings with elected officials and other policy influencers

topics raised

  • Climate and energy
  • Community engagement
  • Data security and privacy 
  • Employment and labor
  • Trademarks
  • Product safety
  • Sustainability
  • Taxes
  • Trade
  • Payments

our response

Enterprise-wide intake and assessment of salient policy issues

Advocate at all levels of government to help shape constructive policy solutions that impact our team members, business, guests, industry and communities

investors

how we engage

  • Annual meeting of shareholders
  • Financial community meeting
  • Quarterly earnings conference calls
  • Regular meetings
  • Topical calls as requested
  • Participation in conferences and forums

topics raised

  • Diversity & Inclusion
  • Our Continuing Response to COVID-19
  • Corporate governance
  • Environmental impacts
  • Executive compensation
  • Financial performance
  • Human capital management
  • Human rights and labor practices
  • Supply chain management
  • Community engagement
  • Data security and privacy
  • Philanthropy
  • Civic activity
  • ESG reporting standards

our response

Increase traceability and transparency of social and environmental strategy and associated investments, including expanding key data disclosures

This report responds to: Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), Task Force on Climate related Financial Disclosures (TCFD), UN Guiding Principles (UNGP) and the UN Sustainable Development Goals (SDGs)

team members

how we engage

  • Daily e-newsletter, team and all-company meetings, social media, speaker series
  • Employee resource groups, Diversity Action Councils and Affinity Networks
  • Executive leadership emails and videos
  • Focus groups and listening sessions
  • Inclusion acumen training and toolkit resources
  • Integrity Hotline
  • Personal and professional development and trainings
  • Volunteerism during the work day

topics raised

  • Competitive wages and benefits
  • Diverse and inclusive workforce
  • Environmental and social impacts
  • Learning and development
  • Philanthropy
  • Safety, disaster and preparedness
  • Team-member-to-team-member support including Team Member Giving Fund
  • Worker well-being

our response

Give our team members equitable opportunities to grow professionally in their careers, take care of themselves, each other and their families, and make a positive impact on our guests and our local communities 

Expand the metrics and information we share externally, including wages, benefits and diversity, to enhance our transparency and accountability

vendors

how we engage

All vendors

  • Annual meetings
  • External partner website
  • Trainings and workshops
  • Vendor Code of Conduct
  • Standards of Vendor Engagement (SOVE)

Owned-brand vendors

  • Annual assessment
  • Annual owned-brand vendor meeting
  • Capability building

topics raised

  • Environmental impacts
  • Human rights and labor practices
  • Materials and packaging
  • Net-positive manufacturing
  • Supplier diversity
  • Supply chain management
  • Transparency and disclosure

our response

Enterprise-wide intake and assessment of salient policy issues

Advocate at all levels of government to help shape constructive policy solutions that impact our team members, business, guests, industry and communities