Beauty Studio Advisor Job Description

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: 

Support guests with genuine interaction to understand their needs and what level of service they prefer; ask open-ended questions to provide appropriate recommendations, product knowledge, and drive sales. 

Prioritize guest interaction and engagement while still completing tasks within the shop such as ensuring product is organized, in stock and signed correctly, pricing is accurate, cleaning and maintaining testers and sampling supplies, and completing changes to salesfloor merchandise displays. 

Encourage guests to explore Beauty with confidence by making sure the area is clean, testers are available, and surprising and delighting them with product samples. 

Participate in weekly training focused on newness, industry trends, product knowledge, and guest engagement techniques to enable continuous development and drive sales performance. 

Familiarize yourself with prestige product ingredients and benefits; leverage training resources, product packaging, in-store marketing, and store tools.

Always demonstrate a culture of ethical conduct, safety and compliance. 

Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.  

All other duties based on business needs. 
 

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.   

You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).  

12+ months previous beauty retail experience preferred, but not required 

Strong interest and knowledge of beauty and skincare products 

Welcoming and helpful attitude toward all guests and other team members 

Ability to communicate on multiple frequencies devices and operate handheld scanners, and other technology equipment as directed.  

Effective communication skills 

Work both independently and with a team 

Resolve guest questions quickly on the spot 

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframe 

Accurately handle mobile POS operations as needed 

Climb up and down ladders 

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others 

Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks 

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. 

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).