Product Manager - Loyalty, Real Time Messaging

Job Id: R0000389316

The pay range is $87,000.00 - $156,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who is curious about the guest and can see the shopping journey through their eyes? Then you will have success on the Digital Product team, whose goal is to offer guests a seamless online shopping experience across our platforms—including the Target app, Target.com and the store network’s fulfillment capabilities. Here, you will collaborate to create and implement digital strategies that enrich the online experience through the right mix of personalization, simplicity, and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable, and instantly gratifying digital experience.

A role within Loyalty Product means a big opportunity to create capabilities and experiences that unlock new and exciting ways to engage with our guests. In this role you will lead and define product implementation specific to Loyalty Messaging that will help to fuel the continued growth of Target Circle. Target Circle is the Loyalty program that is focused on delivering easy and more personalized shopping and saving experience from start to finish. Since 2019, Target Circle has helped over 100 million Target Circle members save millions of dollars every year. As a Product Manager for Loyalty Real Time Messaging one of the main areas of focus will be expanding our ability to deliver the right message to the right guest at the right time. As a backend capability team, you will work closely with the front-end teams to power a best-in-class experience for our guests. This role will partner closely across guest data, digital, marketing and our front-end partners to create the strongest foundation in support of Loyalty.

As a Product Manager within Loyalty, you will collaborate with your product development team and key stakeholders to create a product plan w/ clear business objective (OKRs). You will need to build a strong knowledge of your product through discovery, and work to collect customer feedback and other relevant data points that explain the value and help you prioritize the direction and desired outcomes for your product. You will work in unison with engineers, UX designers, data scientists and business partners to deliver a product.

You will be the “voice of the product” with your product team and stakeholders to ensure that their needs are met, and you will be responsible for maintaining and refining the product backlog (create user stories & acceptance criteria) while prioritizing the highest impact work for your team and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

Product Teams at Target Corporation are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology and design work.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• Four-year degree or equivalent experience
• 4+ years of product management experience or equivalent experience within retail, loyalty or guest messaging landscape.
• Analytical and problem-solving skills with the ability to make data-driven decisions
• Understanding of roadmap planning, defining, and tracking success metrics, writing, and pitching business cases
• Experience or understanding of technology and software development processes
• Ability to facilitate communication of complex ideas to business and tech audiences.
• Effective problem solver and ability to work in an ambiguous environment, Ability to articulate needs and solutions while balancing risks and tradeoffs
• Contribute to strengthening of the team culture/morale through team ceremonies.
• Creative thinker demonstrates curiosity, growth mindset and empathetic approach in probing to uncover customer needs.
• Passion for delivering exceptional user experiences and a guest centric mindset

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.