Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Hilton Head, SC

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SPECIALTY SALES

A team of specialized consultants who provide tailored suggestions and solutions through compelling visual merchandising presentations that inspire guests and build the basket.

Teams in Apparel & Accessories (A&A), Beauty, Home, Baby and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Executive Team Leader can provide you with the skills and experiences of:

• Guest service fundamentals, building and managing a guest first culture on your team

• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

• Setting and planning of department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals

• Managing multiple businesses and balancing team member expertise in each area to effectively manage teams in each department

• Ability to leverage competitors' insights to drive business objectives in each specialty department

• Managing a team of team leaders and creating business specific strategies and goals

• Recruiting, selecting and talent management of hourly team members and leaders

As a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability.

• Lead your team to prioritize the guest experience and deliver on store sales goals.

• Create, lead, and model a culture of executing all best practices as outlined with team onboarding, learning, and required training; help close skill gaps through development, coaching and team interactions.

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

• Create schedules and make adjustments as needed to align to guest traffic and business needs.

• Manage your team to effectively plan merchandising planning, sampling and promotions.

• Develop working relationship with third party vendors and oversee Team Leader’s management of vendor performance.

• Know and assess the competition and leverage guest insights and feedback to drive the business forward.

• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

• Build and lead a team of consultants that support total store functions.

• Lead your team to deliver inspiring visual moments using Visual Standards and Guiding Principles.

• Ensure team prioritizes the guest experience by maintaining welcoming, clean, and safe fitting rooms.

• Plan, lead and follow-up on organizational and operational change.

• Anticipate and identify changes in unique store trends.

• Anticipate staffing needs while managing talent planning and recruitment, leading team onboarding, and closing product knowledge and skill gaps through development, coaching and team interactions.

• Develop and coach your team and Team Leaders to provide a shopping experience that meets the needs of the guest.

• Create a culture of accountability through clear expectations and performance management.

• Train your team to provide service and a shopping experience that meets the needs of the guest.

• Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.

• Develop and lead a safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.

• Lead merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.

• Addressing all store emergency and compliance needs

• As a key carrier, exercise good judgment and implement all safe and secure training and processes

• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.

• Lead by thanking guests and let them know we’re happy they chose to shop at Target.

• All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

We have some amazing training that will help build upon skills you already have to succeed as a Specialty Sales Executive Team Leader, but, there are a few things you should have from the get-go:

• 4-year degree or equivalent experience

• Strong interpersonal and communication skills

• Strong business acumen

• Comfortable dealing with and managing team through ambiguity

• Comfortable managing conflict, leading and holding others accountable

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within the established timeframes.

• Ability to communicate in multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

• Ability to:

• Relate well and interact professionally with all levels of an organization

• Learn and adapt to current technology needs

• Independently manage workload and prioritize tasks

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect; specifically, the ability to:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports and information

• Scan, handle and move merchandise efficiently and safely (including frequently lifting or moving merchandise up to 44 pounds ) without additional assistance from others.

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout,etc.

• Accurately handle cash register operations as needed

• Climb up and down ladders as needed

• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).