Product Operations Manager - Salesforce (Remote Eligible)

Job Id: R0000396209

The pay range is $87,000.00 - $156,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us: 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Roundel is Target’s entry into the media business; an advertising sell-side business built on the principles of first party (people based) data, brand safe content environments and proof that our marketing programs drive business results for our clients. We operate with the ethos of trust and transparency and that media works best when it works in everyone’s best interest. At the very root of that, Roundel is here to drive business growth for our clients, and redefine “value” in the industry by solving core industry challenges vs. copy current industry methods of operation. We are here to drive a key growth initiative for Target and to lead the industry to a better way of operating within the media marketplace.

As a Product Operations Manager on the Sales and Revenue Acceleration team, you’ll serve as the conduit between product, engineering, and business teams. In this hands-on role, you'll manage the product lifecycle from intake to delivery, support end users, drive documentation and testing, and ensure our Salesforce and integrated systems are aligned with business needs. You’ll thrive here if you’re a strong communicator, a systems thinker, and enjoy bringing structure to complexity.

Your core responsibilities include: 

• Translate business needs from a cross-functional group of key stakeholders into actionable requirements for our developers and ensure traceability through delivery
• Provide operational support to end users by triaging and resolving issues in collaboration with tech and product
• Build business cases and ROI analyses to justify new features, tools, or process improvements
• Maintain and improve knowledgebase content and other documentation to enable internal self-service
• Coordinate and lead User Acceptance Testing (UAT) activities, creating test plans and logging outcomes
• Track KPIs for product adoption and process efficiency to support our products objectives and key results (OKRs)

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.  

 About you: 

• Four-year degree or equivalent experience
• 4+ years of product management, product ops, (and/or) equivalent domain experience
• 5-7 years of experience with Salesforce.com required
• Minimum of 4 years’ experience as a Salesforce.com Administrator, certification required
• Experience with DocuSign, Conga, Certinia, Copado is preferred
• Thrive in a detail-oriented space
• Ability to self-organize and lead through ambiguity
• Proven ability to collaborate and communicate with teams across multiple business units
• Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
• Being data-fluent and data-driven for day-to-day decision-making
• Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests.
• Curiosity and passion for problem solving

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs.  A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year.  A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Application deadline is : 07/16/2025