Dir Fulfillment Optimization

Job Id: R0000392632

About us:

Target is one of the world’s most recognized brands and one of America’s leading retailers.

Target’s Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

A role in Fulfillment & Last Mile means creating industry leading intelligence solutions to drive best in class omnichannel guest experiences at the lowest cost to Target. You might focus on enabling the future fulfillment operating model, optimizing inventory management, driving defect resolution for guest promise and cost improvements or leveraging deep business insights and analytics to propel Target’s Supply Chain. As a network steward, we design availability, promise, order allocation, and inventory optimization strategies and leverage technology to ensure our inventory is available at the right time, in the right places and quantity to meet the needs of our guest, stores and operational goals. Super-powered first and foremost by our people, and supported by robust process and technology, we are a team of data-focused, curious minds who love to solve hard problems to enable a dynamic, fast paced Supply Chain Network. Our modern operating systems are built by Target and lead in the arena of automated large scale supply chain planning and optimization systems running large-scale solves for complex optimization problems.

As a Director of Fulfillment Optimization team,

• You will be responsible to set strategic direction to drive core analytical insights to influence eCommerce fulfillment decisions to optimize speed, cost and guest experience.
• You will be responsible and accountable for the delivery of business outcomes enabled through deep analytics and insights powered by analytical products
• You will partner with product teams, digital business teams, supply chain and other operations teams globally to deliver on business outcomes like ship expense reduction, promise speed, inventory availability on digital channel for various service levels.
• You will be accountable for building, coaching, and mentoring a strong team of optimization managers/analyst while also building a strong team culture of progress, transparency, and efficiency across Product teams. You will be responsible to elevate your collective team’s performance by providing insightful, motivating, and constructive feedback to all roles on the team while also working with senior leadership and peers across pyramids to negotiate and remove execution related barriers for your teams.

• You will leverage data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of digital fulfilment related P&L impacts, and to deliver recommendations to key stakeholders.
• It will be critical that you possess an understanding of retail, eCommerce or similar area, relevant technologies and design principles to drive innovative and scalable analytics across different area in supply chain. Job duties may change at any time due to business needs.

About you:

• BTECH/MTECH/MS degree
• 10+ years of retail or equivalent domain experience
• 5+ years of leading and developing teams, with cross-functional influence
• Experience in business problem solving using analytical skills
• Experience with Supply Chain and Ecommerce Order Fulfillment
• Experience in leading strong analytical and business team
• Ability to lead and influence a global team while fostering relationships across multiple enterprise wide teams
• Experience with statistical tools such as SAS, R, and with scripting languages such as Python for analyzing data and building prototypes and solutions
• Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally
• A strong passion for empirical research and for answering hard questions with data. Good understanding of analysis of algorithms, simulations, A/B testing, stochastic models, forecasting
• Familiarity with supply chain concepts such as forecasting, planning, optimization, and logistics - gained through work experience or graduate level education.