social compliance operations

Vendor Performance Analysis
Target uses multiple data points to analyze the performance of our vendors and they are held accountable for responsible sourcing performance of the factories that they use for Target owned brand and Target-imported production. Our vendors' responsible sourcing performance is regularly shared with internal sourcing and merchandising teams, thereby providing team members with the information they need to make informed sourcing and purchasing decisions. Our continuous evaluation of compliance trends also helps identify areas of opportunity for our vendors, which we discuss with them as part of our vendor engagement process.

Vendor Probation and Termination Process
If a vendor shows a pattern of producing product in facilities that do not meet our standards, they will be put on probation. During that time, they will work closely with our responsible sourcing team until they have elevated their internal program. During probation, we will monitor them closely and require that all audit results demonstrate facility compliance. If they are not able to consistently meet these requirements, we will remove them from our vendor matrix. We also will terminate a relationship with a vendor or factory if they attempt to alter audit violations in any way, or if they mistreat our team members or representatives.

Vendor Training and Education
We train our vendors on a variety of Target policies and commitments, including our health and safety requirements, environmental standards and our expectations around hiring practices to help prevent the possibility of forced labor.  When we update our policies and commitments, we notify our vendors and provide refreshed training when appropriate. To promote understanding and prompt compliance with our evolving policies and commitments, we often provide our vendors with training materials are available in multiple languages. For our strategic vendors, we provide additional capability building resources to elevate their self-diagnosis and problem solving abilities. We aim to enable our vendors to better manage and improve their supply chains. 

Self-Auditing Tools
In addition to training resources, we give vendors access to tools on our vendor website to help them elevate their responsible sourcing performance, including our full self-audit forms.

Vendor and Factory Capability Building​
In 2017, we rolled out a Responsible Sourcing Advisory Program that aims to bring innovative labor management practices and a continuous improvement culture to our strategic vendors and factories. The program provides train-the-trainer support in key fous areas: management systems, building worker-management social performance teams, supervisory skills, workplace communication, negotiation skills and grievance mechanisms.

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