Small Format Team Member Job Description

All about Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All about Small Formats

We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest first culture across the store
• Retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement
• Supporting daily/weekly workload to support business priorities and deliver on sales goals

As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Help guests as you complete workload with minimal guest disruption.
• Work in all departments to ensure sales floor is full, zoned and in stock for guests.
• Assist with truck unload process and stock product to the sales floor.  
• Make changes to salesfloor merchandise displays or all departments.
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
• Complete scans and system audit functions to ensure inventory accuracy.
• Support execution of major transitions. 
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed.
• Accurately execute all fills (i.e., fill the floor, liability fills, and guest requests) and organize and store reserve product from all departments.
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy.
• Complete all backroom daily and weekly audits.
• If certified, operated powered equipment to move merchandise on the sales floor and in the backroom.
• Maintain backroom organization and location accuracy and follow equipment guidelines.
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

What we are looking for

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.  
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But, there are a few skills you should have from the get-go:

• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team
• Resolve guest questions immediately
• Attention to detail and follow a multi-step process
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed.
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others.  
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).