Sr Systems Analyst-2

Job Id: R0000392328

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII

At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Job Description: Sr Systems Analyst (Fiserv)

The Finance Capabilities Operations team is seeking a driven professional who will be responsible for Fiserv Testing support. This role is responsible for driving system functionality validation, process alignment, and continuous improvement across key operational platforms. The ideal candidate brings deep knowledge of business processes, analytical skills, and experience in leading user acceptance testing (UAT) and defect resolution cycles. As a Senior Systems Analyst, you will take the lead as you…

Roles and Responsibilities:

• Lead end-to-end validation of business processes within system changes, enhancements, and new implementations.
• Collaborate with product managers, IT teams, and business stakeholders to define, document, and refine business and functional requirements.
• Develop, manage, and execute test plans, test cases, and UAT scenarios in alignment with process requirements.
• Identify, track, and coordinate resolution of system defects; ensure proper retesting and closure.
• Maintain and update documentation including test scripts, process flows, knowledge articles, and SOPs.
• Support operational readiness for system changes through documentation, training inputs, and stakeholder communication.
• Provide regular test status updates and insights through dashboards and reporting tools.
• Participate in requirement discovery sessions, design reviews, sprint ceremonies, and release planning activities.
• Recommend process and system enhancements based on test outcomes, root cause analysis, and stakeholder feedback.
• Maintain a centralized repository of test artifacts and system/process documentation.
• Mentor junior analysts and testers, providing support and best practices.

Skills: Experience in/with

• BSc in Computer Science, Engineering, or a related field or related field (or equivalent experience).
• 5+ years of experience in systems or business analysis, preferably within operations
• Strong experience with system testing, defect tracking, and UAT coordination.
• Proficiency in tools such as JIRA, Confluence, ServiceNow, or similar platforms.
• Solid understanding of business process modeling and workflow documentation.
• Excellent problem-solving and critical-thinking skills.
• Strong communication skills with ability to work across technical and non-technical audiences.
• Ability to manage multiple priorities and work effectively in cross-functional teams.
• Familiarity with Agile or Waterfall development methodologies.
• Preferable experience with Python, Automation, Selenium, TSYS and IVR Testing