Our approach
We engage with a diverse group of stakeholders around the world, including the people who manufacture the products we sell, the team members who welcome our guests, the communities we work in, the nonprofits that we work with and the investors who make our work possible. We use their valued perspectives to inform our approach to systemic change.
Through these collaborations, we are working toward co-creating an equitable and regenerative future.
We aim to center our business strategy, investments, engagement and reporting on the environmental, social and governance (ESG) topics that are most important to our business and our stakeholders across our value chain. As we seek to accelerate our progress — and leverage our size and scale to benefit people, the planet and our business — our ESG priorities guide our actions in a cohesive, compelling and risk-minded manner.
Stakeholder engagement
The following is an overview of our stakeholder engagement during fiscal year 2021. This is an illustrative list of topics discussed.
Civil society organizations
Government officials & influencers of public policy
In our ESG Report and the ESG disclosures on our website, we report against topics that are very important to our business and our stakeholders. For purposes of our ESG Report and those website disclosures, we use the Global Reporting Initiative’s definition of materiality, which is different than the definition used for filings with the Securities and Exchange Commission (SEC). Issues deemed material for purposes of our ESG Report and those website disclosures may not be considered material for SEC reporting purposes.