Our approach
We engage with a diverse group of stakeholders around the world, including the people who manufacture the products we sell, the team members who welcome our guests, the communities we work in, the nonprofits that we work with and the investors who make our work possible. We use their valued perspectives to inform our approach to systemic change.
Through these collaborations, we are working toward co-creating an equitable and regenerative future. We continued these collaborations despite COVID-19 making in person engagement off limits, quickly adapting events and appointments to be virtual.
Stakeholder engagement
Following is an overview of our stakeholder engagement during fiscal year 2020. This is an illustrative list of topics discussed.
Civil society organizations
Government officials & influencers of public policy
In our Corporate Responsibility Report (CR Report) and the corporate responsibility disclosures on our website, we report against topics that are very important to our business and our stakeholders. For purposes of our CR Report and those website disclosures, we use the Global Reporting Initiative’s definition of materiality, which is different than the definition used for filings with the Securities and Exchange Commission (SEC). Issues deemed material for purposes of our CR Report and those website disclosures may not be considered material for SEC reporting purposes.