stakeholder engagement

We value the voices of our internal and external stakeholders. Keeping our finger on the pulse of their concerns helps our business address the right issues today and tomorrow in a timely, effective and targeted way. We have expanded our stakeholder engagement process to allow our material issues to reflect ongoing stakeholder dialogue throughout the year. For example, we work with investor groups on a regular basis to address their questions and feedback on material topics. Below, we explain how we engage stakeholders and respond to their concerns and feedback.

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World Wildlife Fund logo

environmental partners

We collaborate with organizations like World Wildlife Fund (WWF) in programs aligned with our environmental commitments. We also work with issue experts from these organizations to develop specific action plans and goals. In partnership with WWF, we developed a holistic freshwater stewardship approach that will address how we can improve water quality, optimize water efficiency and increase access to clean water for people and nature.

Some of our other environmental partners include:

Sustainable Apparel Coalition logo

responsible sourcing partners

We’re a founding member of the Sustainable Apparel Coalitionlink opens in a new window, a group of retailers and industry experts that work to reduce the environmental and social impacts of apparel and footwear products. We work with other partners to continually improve our sustainable sourcing practices, ensure the products we sell are safe and hold ourselves to the highest ethical standards.

Some of our other responsible sourcing partners include:

diversity & inclusion partners

Through learning events, seminars and leadership roundtables, we work with our partners to drive our diversity and inclusion strategy, and forge connections across the country. These ongoing relationships help create a thriving, innovative environment, and a great place to work for our team members.

Some of our other diversity and inclusion partners include:

US Soccer logo

well-being partners

Through our partnerships with expert health and well-being organizations, including the U.S. Soccer Foundation, we strive to create a culture of well-being for all of our team members and promote healthy lifestyles and access to play in communities where we do business.

Some of our other well-being partners include:

  • Aspen Project Play 2020
  • Girls on the Run
  • KaBOOM!
  • National Recreation & Park Association
  • Wholesome Wave
FEMA logo

safety & preparedness partners

We've cultivated a strong partnership with the Federal Emergency Management Agencylink opens in a new window (FEMA) over the past several years to support disaster recovery efforts, and improve communication between the public and private sectors. We even participated in the first-ever integration of the private sector into FEMA’s National Response and Coordination Center (NRCC).

Some of our other safety and preparedness partners include:

good to know

  • Engaging with our stakeholders and listening to their ideas, concerns and perspectives is vital to the success of our business.

investors

  • top issues raised : minimize panel
    • Climate change/greenhouse gas emissions (GHGs)
    • Corporate governance
    • Financial performance
    • Human capital (pay equity, workforce diversity)
    • Natural resources stewardship (deforestation)
    • Recycled and sustainably-sourced raw materials
    • Supply chain workers’ well-being
    • Transparency/traceability (raw materials, ingredients, labeling)
    • Wage and benefits
    • Waste management (effluents, reduce/reuse/recycle)
  • our response : minimize panel

    Continue to reach our goals and targets, and monitor the changing landscapes to address environmental and social issues material to our business while continuing to drive meaningful business results.

civil society organizations

  • how we engaged them : minimize panel
    • Interactions through community partnerships and volunteerism
    • Participation in conferences and forums
    • Partnerships to advance mutual agendas
    • Select topical engagement
    • Strategic partnerships and consultation on material issues
  • top issues raised : minimize panel
    • Advancement of underrepresented communities
    • Climate change/greenhouse gas emissions (GHGs)
    • Economic vitality
    • Human rights
    • Natural resources stewardship (deforestation)
    • Product formulation
    • Product safety
    • Recycled and sustainably-sourced raw materials
    • Supply chain workers' well-being
    • Transparency/traceability (raw materials, ingredients, labeling)
    • Waste management (effluents, reduce/reuse/recycle)
    • Water stewardship and management
    • Women's empowerment
  • our response : minimize panel

    Continue to reach our goals and targets set forth to address societal issues material to our business.

    Focused financial, human and in-kind support in communities where Target operates to try to improve the livelihoods of people across the United States and in our sourcing communities.

vendors

  • how we engaged them : minimize panel

    All vendors

    • Annual meetings
    • External partner website
    • Trainings and workshops
    • Vendor Code of Conduct

    Owned-brand vendors

    • Annual assessment
    • Annual owned-brand vendor meeting
    • Standards of Vendor Engagement (SOVE)
  • top issues raised : minimize panel
    • Net-positive manufacturing
    • Recycled and sustainably-sourced raw materials
    • Supplier diversity
    • Supply chain workers' well-being
    • Transparency/traceability (raw materials, ingredients, labeling)
    • Wage and benefits
  • our response : minimize panel

    Share our resources and offer a transparent view of our work with partners around the world to try to improve worker well-being throughout our supply chain, achieve net-positive manufacturing and derive key raw materials from ethical and sustainable sources.

    Investment in and development of diverse suppliers.

team members

  • how we engaged them : minimize panel
    • Citizens at Target (nonpartisan platform for civic engagement)
    • Confidential annual team member survey
    • Daily team member email
    • Executive leadership emails and videos
    • Focus groups and listening sessions
    • Human resources communications
    • INclusion acumen
    • Integrity Hotline
    • Volunteerism
  • top issues raised : minimize panel
    • Diverse hiring
    • Diverse representation
    • Diverse retention
    • Equitable experiences
    • Parity in attrition
    • Team member to team member support
    • Team member well-being
    • Wage and benefits
  • our response : minimize panel

    Give our team members opportunities to grow professionally, take care of themselves, each other and their families and make an impact on our guests and our local communities.

    Establish metrics and continue rigor on accountability.

guests

  • how we engaged them : minimize panel
    • A Bullseye View website
    • Face-to-face interactions in our stores
    • Focus groups
    • Guest Services direct interactions
    • In-store marketing
    • Online polling
    • Receipt-to-online guest satisfaction surveys
    • Social media monitoring and engagement
    • Target Red
  • top issues raised : minimize panel
    • Access to better products, services and experiences (transparent, clean, affordable)
    • Inclusive products, services, experiences and messages
    • Product ingredient safety including chemicals and ingredients management
    • Product safety and recalls
    • Recycled and sustainably-sourced raw materials
    • Supply chain workers' well-being
    • Transparency/traceability (raw materials, ingredients, labeling)
    • Waste management (effluents, reduce/reuse/recycle)
  • our response : minimize panel

    Continue to increase access to better-for-you products that prioritize areas guests tell us are most important to them—those that go in, on and around their bodies.

    Continue to listen and implement inclusive products, services and experiences.

policy influencers

  • how we engaged them : minimize panel
    • With trade associations and policy-based organizations
    • In meetings with local team members and company leaders
    • Through letters and written or verbal testimony
  • top issues raised : minimize panel
    • Data security
    • Discrimination and equity issues
    • Employment and labor issues
    • Immigration
    • Pay and benefits, including pay equity
    • Privacy
    • Product safety
    • Sustainability/environmental management
    • Taxes
    • Trade
  • our response : minimize panel

    Enterprise-wide intake and assessment of salient policy issues. 

    Advocate at all levels of government, including with policymakers and legislators, to explain the impact legislative and regulatory issues have on our business, industry, communities and team members.