Retailer expands delivery service options for guests, invests in team member wages
- Free two-day shipping is now available on hundreds of thousands of items on Target.com
- Drive Up, a service through the Target app that enables guests to have their online orders brought out to their cars by a store team member, will expand from 50 to nearly 1,000 stores nationwide by year-end
- Target’s service that delivers guests’ in-store purchases later the same day for a flat fee, currently offered in four New York City stores, will expand this year to all five New York boroughs and select urban stores in Boston, Chicago, San Francisco and Washington, D.C.
- To provide an elevated experience for guests, Target is raising its minimum hourly wage to $12 in 2018, part of a previously announced commitment to raising it to $15 by the end of 2020
- Target will nearly triple the size of its remodel program in 2018, updating more than 300 stores around the country and making sizeable investments in key cities
Target Corporation (NYSE: TGT) today announced several initiatives as part of its multiyear strategy, including significantly expanding its suite of fulfillment options and increasing the starting minimum wage to $12 in 2018.
Free two-day shipping is now available on hundreds of thousands of items on Target.com when guests spend at least $35 or pay with a REDcard. In 2018, millions of additional guests will have access to Drive Up, Target Restock and same-day delivery of in-store purchases from select urban stores for a flat fee.
“We’re making Target America’s easiest place to shop. That means blending the best of our physical and digital assets to create new experiences for our guests and reimagining our network of stores into hubs for commerce and community - inspiring showrooms, service centers and neighborhood-based fulfillment centers,” said Brian Cornell, Target’s chairman and CEO. “Target has been on a multiyear journey to modernize every dimension of our enterprise, and in 2018, you will see us accelerate our pace. You can expect us to continue to invest in our team as our greatest differentiator, and introduce and scale new experiences, services and brands, all in service to our guests.”
Continued Expansion of Fulfillment Offerings
- NEW: Free two-day delivery from Target.com now available
- EXPANDING: Drive Up will expand from 50 to nearly 1,000 stores this year
- EXPANDING: Delivery service for guests’ in-store purchases will expand to all five New York City boroughs and four new cities this year
- EXPANDING: Target Restock will expand to about 40 markets, serving nearly three-fourths of the U.S. population by the end of 2018
Free two-day shipping is now available on hundreds of thousands of Target.com items – no membership or annual fee required – when guests spend at least $35 or pay with their REDcard. Drive Up will begin rolling out across the country in April, expanding from 50 to nearly 1,000 stores by the end of 2018. To use Drive Up, guests place an online order from the Target app and a team member delivers it to their car in the store parking lot. Once a guest arrives in the parking lot, their order is brought out in a matter of minutes. Target also will expand its delivery service for guests’ in-store purchases, currently offered in four New York stores, to all New York stores in the five boroughs and select urban stores in Boston, Chicago, San Francisco and Washington, D.C. Guests in these cities who often commute on foot or by mass transit will have the convenient option for their in-store purchases to be delivered to their home or office later the same day for a flat fee.
In addition, the company recently announced plans to offer same-day delivery of groceries, essentials, home goods, electronics and other products through Shipt. The service is already available at more than 440 stores across the Southeast and in the Twin Cities, and it will expand to the majority of Target stores and all major markets by the 2018 holiday season. And, after a successful 2017 launch of Target Restock, the company will expand the next-day home delivery service of essentials to more than 30 new cities, serving nearly three-fourths of the U.S. population by the end of 2018.
Investing in Team and Guest Experience by Increasing the Minimum Starting Wage
Target has long been committed to investing in its team with competitive pay and a wide variety of tools, training and support resources to ensure its team members can develop professionally and provide an elevated experience for guests. This year, the retailer will raise its minimum hourly wage to $12, beginning with existing team members in the spring. In the fall of 2017, Target increased the minimum hourly wage to $11 and committed to raising it to $15 by the end of 2020. A starting wage of $12 is higher than the state-level minimum wage in all 50 states.
Remodeling Stores and Reaching New Guests with New Small-Formats
This year, Target will nearly triple the size of its remodel program, updating more than 300 stores around the country with elements of its next-generation store design. This includes sizeable investments in large metro areas like Chicago, Los Angeles, Minneapolis-St. Paul
and New York. The retailer will open approximately 30 stores this year, the majority of which will be small-format stores in urban and dense suburban neighborhoods and near college campuses. Target will open its doors to guests this week in four communities, including small-format stores opening in the Boston, Chicago and Washington, D.C., areas.
Reimagining its Owned Brand Portfolio
In 2017, Target committed to reimagining its owned brand portfolio, delivering more one-of-a-kind items by introducing more than a dozen new exclusive brands by the end of 2018. Following a cadence of successful new brand launches in 2017, in early 2018 Target introduced Universal Thread, an expansive lifestyle brand for women that is grounded in denim, and it is set to unveil Opalhouse, an eclectic home collection of more than 1,300 pieces, in April. Based on the positive response to its new brands, Target plans to accelerate the introduction of additional exclusive brands across its portfolio in the coming years. Additionally, the retailer continues to set the standard for designer collaborations and just announced a limited-edition collection for the spring with British heritage brand Hunter, which will offer Target guests a colorful and affordable range of must-have products, with most pieces under $30.
Minneapolis-based Target Corporation (NYSE: TGT) serves guests at 1,822 stores and at Target.com. Since 1946, Target has given 5 percent of its profit to communities, which today equals millions of dollars a week. For more information, visit Target.com/Pressroom
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