Q&A with our VP of CSR

CSO, Jennifer Silberman

As Target’s Vice President of Corporate Social Responsibility (CSR), what excites you most about Target’s CSR efforts?
With the power of Target’s team, and our scale as one of the country’s largest retailers, we hope to be a catalyst for change across the industry. And unlike any other time, we have an opportunity to transform the guest experience beyond the register in a way that fulfills our purpose and unlocks long-term business value.

How is Target’s CSR approach evolving to address the changing needs of stakeholders?
Stakeholders play an important role in guiding our strategy and the work that we do to deliver on our commitments and goals. Because the issues we face are complex, and require industry-wide solutions, we look to work with others to drive collective impact.

Increasingly, we know guests look for quality products that are good for them, their families and society. So we partnered with several organizations that innovate ways to make better-for-you living accessible and attainable. One example is Wholesome Wave, a nonprofit that increases access to affordable, healthy produce.

We are also increasing our commitment to protect and use natural resources wisely. To work toward this, we doubled down on solar installations and made our first partnership in wind power. We were also named ENERGY STAR Partner of the Year for the second year in a row.

Because our team members are key to our success, we want to foster a culture that is diverse, inclusive and enables our team members to thrive. We were thrilled to be recognized by DiversityInc for being one of the “Top 50 Companies for Diversity.”

And we believe our strategy should support vibrant communities, including improving the livelihoods of the people who make our products. That’s why we set responsible sourcing goals with a focus on worker well-being and safety throughout our supply chain.

What are you most proud of?
I am really proud of how we made great strides to put our guests at the center of everything we do. Our new chemical strategy and policy is a great example of that. This ambitious strategy, focused on driving transparency, chemical management and innovation across every product we sell and use throughout our business operations, is one of the most comprehensive in the U.S. retail industry. And we know it’s important to our guests as they trust us to help them discover better choices for them and their families.

What does the future of CSR at Target look like?
Looking forward, we are rethinking our approach to CSR at Target. We are building on our strong foundation of investing in our communities and sustainable business operations to identify new ways to unlock business and societal value. As a global corporate citizen, we believe it is our shared responsibility to tackle issues that not only create business opportunities, but also ensure our communities thrive. We are beginning to align our future priorities with the UN Sustainable Development Goals and assume our responsibility in addressing this global agenda.

We can leverage our size, scale and value chain to drive real change. From the products we source from 48 countries and the more than 1,800 stores we operate, to the way we engage our guests – we can make our business economically, environmentally and socially sustainable.

Jennifer Silberman signature Jennifer Silberman
Vice President, Corporate Social Responsibility