It’s been quite a road for Drive Up, Target’s top-rated service that brings guests’ online orders to their cars for free, no membership required. With Drive Up’s latest expansion, guests in all 50 states can experience the game-changing service.
In fact, Target is the first retailer to offer a service like Drive Up in every state. And guests everywhere have reason to celebrate: Drive Up has the highest guest-satisfaction rating of any Target service.
“We’ve heard the message loud and clear from our guests: They absolutely love the ease and convenience of Drive Up, whether they’re shopping for household essentials, road trip snacks or baby gear,” says Dawn Block, senior vice president, digital. “So our team has worked hard to rapidly expand the service since its introduction less than two years ago to all 50 states. And the work’s not done. The team’s continuing to find ways to make the service even better.”
In less than two years, Target’s been able to expand the service to nearly 1,750 stores with Drive Up’s most recent rollout to many stores in:
- North Dakota
- South Dakota
(Psst … A special heads up: Our team has been known to surprise guests at new Drive Up locations with free product samples when they pick up their orders. Consider it another perk of an unbelievably easy Target run.)
How’d we bring Drive Up to all 50 states in record time? A lot of hard work from our amazing team. They built the Drive Up technology from the ground-up. And earlier this year, they made it easier for team members to retrieve orders quickly and deliver multiple Drive Up orders to one guest with a single scan. And fun fact: If you hear the sound of a car horn in Target aisles, that’s our team’s signal that a guest is in the parking lot ready for their Drive Up order.
All that innovation has allowed us to grow the service, fulfilling almost 5 million orders in the first part of 2019 alone (more than double the number of total Drive Up orders in 2018). And the team will continue to refine the experience and make it easier for more guests to enjoy the service.
Ready to try Drive Up? It’s simple! Choose from thousands of items in the Target app and select Drive Up at checkout. Target notifies you when your order is ready for pickup (often within an hour), and you alert your store when you’re on your way. Then park in the designated spot so we can load up your vehicle in less than two minutes.
Speeding along the road to making the Target Run fast and easy
Oct. 2017: Target begins testing Drive Up with guests at 50 Twin Cities stores
Did you know? Because we’ve equipped our stores to serve online and in-store guests, we’re able to offer Drive Up in as soon as on hour!
April 2018: Nationwide rollout begins, with Drive Up arriving at nearly 270 stores in the South and Southeast
Did you know? Parents are among Drive Up’s biggest fans – diapers, wipes and formula are among the most popular items.
Summer 2018: Drive Up reaches 800+ stores
Oct. 2018: Drive Up expands to nearly 1,000 stores ahead of the holidays
Did you know? We often like to surprise and delight our guests at new Drive Up stores with free samples!
April 2019: Drive Up comes to the Southwest, and is now in 1,100+ stores
Did you know? We’ve fulfilled more than double the number of Drive Up orders in the first half of 2019 than we did in all of 2018.
Summer 2019: Drive Up expands up and down the East Coast to bring total to 1,500+ stores
Aug. 2019: Guests in all 50 states can enjoy Drive Up
Holiday: Drive Up will be available in most Target stores to make holiday shopping easy! When you need it today, Target has you covered with Drive Up, Order Pickup and same-day delivery by Shipt.
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